Position: Product Manager, Mobile
Location: San Mateo, CA

Selectica is seeking a passionate product manager who will be responsible for the product planning and delivery of Selectica’s mobile applications. As a pioneer in sales and ecommerce applications, Selectica’s solutions are used by more than 100,000 users around the world – and it needs you to lead us on the mobile front.

The ideal candidate will have experience working in a fast-paced, growing environment.  S/He is comfortable working closely with customers, internal stakeholders, developers and QA professionals and considers usability as a competitive differentiator.  S/He thrives on product launches, and understands the entire process from initial planning to post-launch.  Finally, the candidate keeps alignment with the company goals for revenue growth, customer satisfaction, and overall company vision.

An integral member of a dynamic team who will also work across functions, the product manager will be reporting to Chief Strategy Officer and manage the mobile products on multiple platforms through rapid iterations.

Responsibilities

• Managing the product lifecycle, from high-level planning to post-launch
• Planning the schedule and scope of product releases (the “what” and “when”)
• Collaborating with engineering on release planning for the “who” and “how”
• Maintaining alignment with company goals (revenue, customer satisfaction, commitments, etc.)
• Collecting requirements from customers and internal stakeholders
• Creating PRDs with Use Cases and User Stories, and collaborating with developers and QA on the details
• Supporting marketing in their launch efforts
• Performing triage on bugs and enhancement requests
• Supporting strategic partners as needed

Skills

• Minimum of 3+ years of product management experience, with demonstrated success of launching cloud-based or mobile products.
• Familiarity with mobile platforms (iOS, Android, etc) and development languages such as HTML 5, CSS, etc
• Experience in Agile development methodology
• Certification in Pragmatic Marketing or 280 Group a plus
• Excellent written & verbal communication skills
• Bachelor’s degree or equivalent preferred

Location:
This position is located at our San Mateo, CA headquarters.

Position: Professional Services Technical Architect
Location: San Mateo, CA

As a Selectica Professional Services Technical Architect, you will work with Selectica customers to implement the Selectica Contract Management Platform.  You will meet with existing and new clients to understand their needs, create project plans, help prepare implementation cost estimates, and manage client installations.  You will become proficient in defining and implementing custom business processes, workflows, contract templates, and integrations. Your key responsibility will be to understand customer requirements and design and implement efficient and scalable solutions. You will perform installation, configuration, and customization of the Selectica system. You will report on implementation progress to the Professional Services manager and the client.  Integrations will require you to have a familiarity with various Selectica APIs. In addition, you will conduct user, technical and administrator training to Selectica customers on Selectica’s Contract Lifecycle Management. This will require you to have excellent communication skills and ability to understand and engage your audience.

You will also direct the activities of Configuration Engineers, mostly based offshore.  Off-hours work is required on some assignments.

In completing your assignments, you must be able to work with our clients and have good client management skills.  You must also have strong application development and integration skills.  You must be able to work as a part of a team, on multiple projects simultaneously, and be able to consistently meet milestone dates and deliverables requirements.  Some travel will be required.

Experience and Skill Requirements

Required

• BA/BS required; an emphasis in Computer Science or equivalent a plus, with an MS Computer Science preferred.
• Strong communication skills (verbal and written).
• Strong analytical and problem solving skills.
• Strong client management skills, and a history of managing client implementations.
• Minimum 6 years technical consulting experience.
• Demonstrated competency of XSLT and XPATH, Strong Experience with Server side JavaScripting.
• Clear understanding of XML, schemas
• Thorough understanding of object-oriented programming, with proficiency in Java programming. Experience with J2EE technology components like JSP, Servlets, XML, Web Services is required.
• Strong in Oracle database concepts and SQL and PL/SQL programming.
• Strong understanding of application and data integration.

Preferred

• Prior experience in Contract Management field/Contract Management Solution/Product.
• Experience directing other technical resources, including offshore resources
• Experience performing application integration using SOAP over HTTP, in particular to enterprise ERP systems.
• Experience with ERP/CRM systems such as Oracle, SAP, Salesforce, etc.
• Understanding of RDBMS design, modeling, and implementation.
• Experience with Unix and Unix data manipulation tools (sed, awk, grep...)
• Experience with integration with LDAP, Docusign, Ecosign, etc.

Education:

• BA/BS required; an emphasis in Computer Science or equivalent. MS Computer Science or preferred.

Position: Product Marketing Manager
Location: San Mateo, CA

Selectica is seeking a product marketing manager with excellent analytical abilities and a talent for translating hard facts into useful information. The ideal candidate will understand the challenges facing our market, speak the language of our buyers, and have a way with words when it comes to positioning the value of our solutions. S/he will create compelling content and convincing sales tools, and will use data-driven methodologies to provide the organization with the intelligence it needs to successfully launch new products, build new partnerships, and grow the business.

An integral member of a dynamic marketing group who will also work across functions, the product marketing manager will be part of a team of professionals that’s dedicated to making our customers successful through innovative cloud-based software. Used by 100,000+ users in 20+ industries, Selectica solutions increase margins and lower risk, thus boosting sales efficiency and productivity and enabling Global 2000 companies to scale.

Responsibilities:

• Market segmentation – Use data-driven methodologies to develop a deep understanding of our target buyers, segments, and industries, then package it into actionable information and disseminate to key stakeholders across the organization. 
• Go-to-market planning – Develop positioning, pricing, packaging, and promotion strategies to drive the successful launch and adoption of Selectica solutions.
• Sales enablement – Create materials—such as videos, datasheets, whitepapers, presentations, trial environments, and demos—that enable our sales team and channel partners to effectively sell the value of Selectica offerings.
• Content development – Create compelling content—on both product-focused and broader topics of interest to the market—for use in web copy, whitepapers, e-books, articles, datasheets, webinars, presentations, blogs, social media, and more.
• Competitive intelligence – Conduct win-loss and other analysis to stay up-to-date on the competitive landscape and ensure that members of the sales, marketing, and product teams have the competitive information they need.

 
Required skills:

• 3-6 years of experience in software product marketing required, with experience marketing cloud or SaaS solutions strongly preferred.
• Experience marketing CRM, sales intelligence, marketing automation, pricing, quoting or other similar technologies to sales and/or marketing organizations strongly preferred.
• Familiarity with Pragmatic Marketing, 280 Group, or similar methodology a plus.
• Strong research & analytical abilities.
• Excellent written & verbal communication skills.
• Bachelor’s degree or equivalent preferred.
• Experience with Salesforce CRM a plus.

  
Location:

This position is located at our San Mateo, CA headquarters.

How to apply:

Send a resume, cover letter, and work samples to marketing-jobs@selectica.com.

Position: User Experience (UX) Designer
Location: San Mateo, CA

Do you believe that user experience can be the differentiator for a company’s products?  If so, we’d like to meet you.

Selectica is seeking a talented user experience designer to improve our existing products and design the experience for our web-based and mobile products.  As we grow our portfolio, we understand the importance of a unified experience across all products.  To us, design is strategically important across the board – from our corporate identity to iPhone approval pages to the simplest logout screen.

Your primary responsibilities include understanding business requirements and translating them into storyboards, page flows, prototypes, mockups, flowcharts and wireframes.

This position reports to the VP of product management and is located in our headquarters in San Mateo, CA. 

Selectica provides web-based and mobile solutions to help the world’s largest and most recognizable companies manage their contracts and handle their sales configuration challenges.  With over 100,000 users in more than 20 industries, Selectica helps Global 2000 companies get deals done faster, with higher margins and lower risk.

Responsibilities:

• Work closely with product management to understand key market problems
• Define and iterate on solutions to market problems based on conversations with customers and prospects
• Design the user experience for proposed solutions
• Work iteratively and rapidly as part of an agile, multi-disciplinary product team
• Be the voice of the user through the design, development and review processes
• Develop and maintain detailed user-interface specifications and design patterns

 
Required skills:

• 3+ years of experience as a User Experience (UX) Designer
• Bachelor’s degree or comparable experience in web design, computer-human interaction or related field
• Solid understanding of web design mechanics including a working familiarity of HTML and CSS
• Strong online portfolio that clearly demonstrates user-centered design solutions
• Passion for making user interfaces (UI) that look and work great
• Excellent communication skills and ability to explain your design decisions
• Experience in the entire life cycle of a product
• High energy, excellent organizational skills, and the ability to meet deadlines (and communicate if you can’t)

  
Required skills:

• Knowledge of Photoshop, Illustrator, InDesign or other commonly used design tools
• Experience designing mobile solutions
• Experience as a product manager
• Being both creative and detail-oriented
• Past experience working with a geographically diverse team

How to apply:

Send your resume, cover letter, and examples of your work to jobs@selectica.com.

Position: Technical Writer
Location: San Mateo, CA

Selectica is seeking a full-time technical writer to join our growing team.

We’re a team of passionate professionals committed to making our customers successful by developing and delivering innovative software solutions that improve the way they do business. With over 100,000 users in more than 20 industries, Selectica helps Global 2000 companies get deals done faster, with higher margins and lower risk. Our cloud-based contract management and sales configuration solutions accelerate our customers’ profitability and growth, while energy, ideas, collaboration, and a passion to excel keep our technology fresh and make Selectica an exciting place to work.

As a technical writer, you understand that documentation is your contract with the customer.  We believe that documentation is part of the overall user experience, and so should you. 

As Selectica’s technical writer, you will develop and manage all content and deliverables for our current and new product offerings.  You’ll own the delivery format, which ranges from traditional PDFs, Microsoft Word Documents, and FrameMaker files for existing content, to the new format(s) that you’ll help us choose.  You’ll also own the content for all user guides, administrator manuals and technical documentation for all our products.  Because our products work on smart phones and tablets, you will determine the best method to provide documentation on these devices.

Finally, you’ll lead the charge in transforming our old-school PDF documentation into online contextual help.

At Selectica, you’ll join a small, agile team updating existing products and building brand new products. You should be comfortable working with a geographically dispersed team in an iterative development process with rapid feedback loops.

This is an excellent opportunity to make a big difference in your career as you help us bring Selectica to the next level.

This position reports to the VP of product management and is located in our headquarters in San Mateo, CA. 

Responsibilities:

• Develop and manage the content, format and delivery of all user, administrator and technical documentation
• Prepare release-specific documentation including release notes
• Develop, in concert with product management, transfer of information (TOI) presentations to the rest of the company
• Work with legacy formats, including MS Word, PDF, FrameMaker and unstructured content
• Work closely with product management, engineering, professional services and our chief architect to capture, understand and document the necessary details of technical documentation
• Iterate with the QA team to ensure that the products work as documented and vice versa
• Collaborate with the marketing team to ensure that the proper style, message and formatting is consistent with the corporate standards
• Assist our professional services team with content for user training
• Transform existing user manuals into online contextual help
• Develop and maintain detailed documentation standards

 
Required skills:

• 3+ years of technical writing experience for software
• BA or BS degree at minimum.  Degree in a technical field a plus
• Experience using Microsoft Word, Adobe Acrobat, FrameMaker (for legacy files)
• Experience using one or more online help authoring or ePublishing tools like Webworks, MadCap Flare, Help and Manual, or RoboHelp (for future files)
• Must have excellent written and verbal communications skills
• Mastery of the English language, spelling, grammar, punctuation, syntax and composition rules
• A clear business/technical writing style
• Fluency in user speak and technobabble
• High energy, excellent organizational skills, and the ability to meet deadlines (and communicate if you can’t)
• Proven ability to work with cross-functional teams, including product management, engineering, services and marketing
• Experience using issue tracking tools like JIRA is a plus

How to apply:

Send your resume, cover letter, and examples of your work to jobs@selectica.com.