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Customer Support Overview

Selectica’s global Technical Support Organization (TSO) consists of highly trained staff members who are always available to ensure that any issues associated with Selectica solutions are quickly resolved. In addition to assisting customers and partners with post-implementation product support, the TSO stands ready to assist companies evaluating Selectica solutions.

Selectica Support options include:

  • 24 x 7 Web-based support that offers access to software and utility upgrades, the latest online documentation downloads, and technical FAQ knowledgebase searches
  • Email and phone support
  • On-site support services
   
Customer Support Portal - MySupport



Existing Selectica customers wishing to report issues or receive immediate support - log in to MySupport
About Selectica: Selectica (NASDAQ: SLTC) provides Global 2000 companies with cloud software solutions that help them close business faster, with higher margins and lower risk. More than 100,000 users rely on Selectica applications for guided selling, sales configuration, pricing, quoting, and contract lifecycle management to streamline their sales operations and process over one million new contracts annually. Selectica solutions are used by leaders in technology, healthcare, government contracting, and telecommunications, including Bell Canada, Cisco, Covad Communications, Fujitsu, CA Technologies, ManTech, and Qwest Communications.