Project Manager - Indianapolis, Indiana

Our Operations team is looking for a Project Manager to assist with Technical Support, Customer Implementation and fully managed eSourcing Projects. This position reports to Manager of Client Services and will provide proactive support of client projects. The Project Manager will assist with additional value-add client offerings, such as monthly client adoption webinars, vendor training and "Monthly User Calls" (our regular user forum for discussing various topics).

Job Location

Indianapolis, Indiana

Key Responsibilities

  • Assist with Client Strategy/Account Management tasks
  • Willingness to develop expertise with SmartSource and Carbon platforms
  • Provide “overflow” support on scoped, billable project work
  • Acquire and maintain current knowledge of relevant product offerings and policies
  • Actively participate in a team environment by communicating issues and project work
  • Provide updates on team progress to management
  • Complete tasks within critical deadlines
  • Assist in managing metrics and ensuring your team meets goals
  • Provide suggestions that would enhance Selectica’s applications


  • BS degree in Computer Science or Information Systems
  • At least 2 years of experience in Project Management and Customer Service
  • In lieu of a degree, a minimum of 6 years of previous experience
  • Customer-focused attitude
  • Excellent oral and written communication skills
  • Excellent decision-making and problem-solving skills
  • Excellent Windows, Excel, Gmail, NetSuite, JIRA and Salesforce skills

About the Company

Selectica develops innovative software that the world’s most successful companies rely on to improve the effectiveness of their contracting and sourcing processes. Our contract management and sourcing solutions support the Global 2000 and growing mid-size firms in closing billions of dollars’ worth of business each year.

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